(Frequently Asked Questions)

How much do I need to pay to start ?

You pay in a month’s deposit and first months service fee (for whatever days remaining) and you start right away.

Can I access office after office hours?

For our clients with ICON package you can access the office 24×7 with RFID cards

Are the facilities secure?

The facilities are secured with onsite guards at the building entry , RFID Key entries, Reception and round the clock CCTV monitoring. We endeavor to provide the best possible security at the premises

Are there any fees when I want to stop the package?

There are no exit fees, simply pay your last month’s payment and cancel.We will refund you the security deposit

Can mail be scanned and emailed?

Yes we can open mail on your instruction and email you the full high quality colour scan on the same day as we receive the mail. You can then choose to have the original mail shredded or held safely in a locker for future collection.

Can I heat my lunch onsite?

Yes Absolutely. You can heat your lunch using microwave oven in the pantry.

Will I have my own dedicated number ?

Yes you will have your own dedicated number which will ring at your desk . You can even play your own custom greeting and forward it to your cell phone

Can I apply for trade license?

Yes. Definitely. Only clients with virtual package can’t apply for trade license as there is a requirement for fixed location by the authority.

Do you provide dedicated parking space ?

Unfortunately we can’t offer dedicated parking space but you may park at any available space.

What are your business hours?

Our business hours are Sat-Thursday 10 AM to 7 PM.

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